General Sales Conditions

TERMS OF SALES:

Last update: March 4, 2024

Welcome to edenbotanicals.com website (the “Website”). Your use of our Website is subject to the following Terms of Sales (“Terms”). Please read these Terms carefully and if your do not agree to these Terms, please do not use our Website.

PLEASE BE ADVISED THAT THESE TERMS ARE A LEGAL AGREEMENT BETWEEN YOU AND EDENBOTANICALS, AND YOUR USE OF THIS WEBSITE IS GOVERNED BY THESE TERMS. THESE TERMS CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. BY PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED AND AGREED TO BE BOUND BY THESE TERMS OF SALE, WITHOUT LIMITATIONS OR QUALIFICATIONS OF ANY KIND.

1- Privacy

Our Privacy Policy also governs Your visit to our Website and describes what information we collect from You, and how that information is used and secured. You can review our Privacy Policy here.

2- Shipping & Return Policy

Despite our best efforts, pricing errors may occur on the Website. Possession of a printout of the wrongly priced item or items, or access to the Website which displayed the incorrect price, does not constitute the right to purchase products featured at the incorrect price. Eden Botanicals is not responsible for typographical or pricing errors, and we do our best to correct them as soon as we learn about the mistake. Eden Botanicals reserves the right to revise pricing errors in its catalogs or the Website and to cancel any order You have placed if there was an error concerning the price or availability of any item You ordered when You placed the order, even if You have received an order confirmation. You can review our full shipping policy here and return policy here.

3- Your Account

You may choose to register for an account at our Website. If You do, You will have an email address/username and password for Your account. You are responsible for maintaining the confidentiality of Your account, username and password and for restricting access to Your computer. You also agree to follow our rules for the creation of a complex password and keep that password safe and secure. You agree to accept responsibility for all activities that occur under Your account, username and/or password. You agree to provide only accurate, truthful information.

We reserve the right to refuse service and/or terminate accounts without prior notice if You violate these Terms or if we decide, in our sole discretion, that it would be in Eden Botanicals’ best interests to do so.

If You notice any problems or suspect that Your account has been compromised, please contact us at info@edenbotanicals.com, to report the concern as soon as possible.

4- Free Samples

Eden Botanicals offers one (1) one milliliter (1 ml) free sample for every $20 purchased, before taxes and shipping fees are applied. There is a limit of six (6) free samples per order. High value oils are only available for purchase and not offered as a free sample.

5- Availability

Availability of our products is subject to change without notice. If a product is not in stock when You place Your order, we will do our best to advise You of when the product will be available. Eden Botanicals shall not be liable for any claims or damages arising in connection with products which are out of stock or otherwise unavailable. Eden Botanicals reserves the right to discontinue the sale of any product at any time without notice to You.

6- Tax Exemption

If You or Your organization is exempt from the payment of sales tax, you must submit the proper documentation to us prior to placing your order to avoid collection of tax. Please contact us with your resale number prior to placing your order (excluding Alaska, Delaware, Montana, New Hampshire, and Oregon). We are unable to refund sales tax assessed on orders placed before your tax exemption paperwork is processed.

7- Payment Terms

For Domestic & International online orders we accept Visa, MasterCard, American Express, Discover and Paypal. Your credit card, debit card or PayPal payment method will be charged at the time any order is placed. You agree to address any and all product and transaction claims solely with us and not to initiate, under any set of circumstances, charge refusals or charge-backs with credit card issuers or PayPal, and you agree to indemnify us for any expenses or damages we may suffer on account of the initiation by you of any such charge refusal or charge-back.

8- Your Obligations & Responsibilities

In the access or use of the Website, You shall comply with these Terms and the special warnings or instructions for access or use posted on the Website. You shall act always in accordance with the law, custom and in good faith. It is strictly prohibited to use or contact this Website to disrupt or damage the Website, its contents or its security measures or to harass or disparage Eden Botanicals or its products or personnel. You may not use the Website for commercial purposes. No unsolicited email (spam), or advertising or promotional materials may be directed to or through this Website. You may not use this Website in order to transmit, distribute, store, or destroy (through viruses or any other computer code, files, or programs which might in any way interrupt, limit, or interfere with the Website or Eden Botanicals’ business) material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or (c) that is libelous, obscene, threatening, abusive or hateful. You agree that You will abide by any third-party company policies and terms necessary in using our Website (such as a third-party publisher terms of use or Facebook, Twitter or YouTube terms of use).

9- General

We reserve the right, in our sole discretion, to change these Terms at any time by posting the changes on the Website and revising the Last Updated date at the top of these Terms. Any changes are effective immediately upon posting to our Website. If You do not agree with any of the changes You should stop using our Website.